Description of Individual Course Units
Course Unit CodeCourse Unit TitleType of Course UnitYear of StudySemesterNumber of ECTS Credits
2103002152005TRAVEL AGENCY AND TOUR OPERATION MANAGEMENTCompulsory233
Level of Course Unit
First Cycle
Objectives of the Course
To inform the 2nd grade students of tourist guidance about the travel agents,their legal responsibilities,functions and duties and tour operation and planning package holidays
Name of Lecturer(s)
Öğr. Gör. Dr. Nükhet Adalet AKPULAT
Learning Outcomes
1Learning the job of travel agents
2Knowing the foundation process, duties,functions,responsibilities and authorization of the travel agents and tour operators
3Learning the travel agent association rules and regulations
4Solving the probable problems between travel agents and customers
5Learning how to organise a detailed package tour
Mode of Delivery
Face to Face
Prerequisites and co-requisities
None
Recommended Optional Programme Components
None
Course Contents
The foundation process, duties,functions,responsibilities and authorization of the travel agents and tour operators,the presentation of the students in addition to the theoritical information.
Weekly Detailed Course Contents
WeekTheoreticalPracticeLaboratory
1Introduction to the courseTanışma ve ders içeriğinin incelenmesi
2The development of travel agents
3Sea,rail,air,road transportation
4Charter and scheduled flights
5The organization of holidays
6The legal operations concerning organising holidays
7Presentations
8Mid- term exam
9Travel agents in Turkey and TURSAB
10The operations of travel agents
11Ticketing
12Rent-A-Car
13Rent-A-Car
14Package tours and sales
15Package tours and sales
16Final exam
Recommended or Required Reading
Seyahat Acentacılığı ve Tur Operatörlüğü, Orhan İçöz, Turhan Kitabevi, Necdet Hacıoğlu, Seyahat Acentacılığı ve Tur Operatörlüğü, Seyahat Acentacılığı ve Tur Operatörlüğü, İrfan Mısırlı, Detay Yayıncılık Turizm Bakanlığı yayınları ve web sitesi www.turizm.gov.tr TÜRSAB yayınları ve web sitesi www.tursab.org.tr
Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"
Assessment Methods and Criteria
Term (or Year) Learning ActivitiesQuantityWeight
Midterm Examination1100
SUM100
End Of Term (or Year) Learning ActivitiesQuantityWeight
Final Sınavı1100
SUM100
Term (or Year) Learning Activities40
End Of Term (or Year) Learning Activities60
SUM100
Language of Instruction
Turkish
Work Placement(s)
None
Workload Calculation
ActivitiesNumberTime (hours)Total Work Load (hours)
Midterm Examination111
Final Examination111
Attending Lectures14228
Self Study14228
Individual Study for Mid term Examination111
Individual Study for Final Examination14228
TOTAL WORKLOAD (hours)87
Contribution of Learning Outcomes to Programme Outcomes
PO
1
PO
2
PO
3
PO
4
PO
5
PO
6
PO
7
PO
8
PO
9
PO
10
PO
11
PO
12
PO
13
PO
14
LO1      34      
LO2      23      
LO3      14      
LO4      32      
LO5              
* Contribution Level : 1 Very low 2 Low 3 Medium 4 High 5 Very High
 
Ege University, Bornova - İzmir / TURKEY • Phone: +90 232 311 10 10 • e-mail: intrec@mail.ege.edu.tr